Terms & Conditions

These Terms and Conditions govern the use of Norsemania Casino, operated under the domain kinnelleco.co.uk. By registering an account, a player agrees to be bound by these terms in full. Specific bonus terms referenced here are detailed further on the Bonuses page; this page sets out the general legal and account framework.

1. Eligibility

Use of Norsemania is restricted to individuals aged 18 or over, resident in the United Kingdom, who are legally permitted to participate in online gambling in their jurisdiction. Norsemania reserves the right to request proof of age and identity at any point and to suspend an account pending verification. Employees of Norsemania, its affiliates, and immediate family members of such employees are not permitted to hold a playing account.

2. Account registration

Each individual may hold only one account. Registration requires accurate personal details, including full legal name, date of birth, residential address and a valid email address. Providing false information is grounds for immediate account closure and forfeiture of any balance obtained through the false registration. Account credentials are the player’s responsibility to keep secure; Norsemania is not liable for losses arising from unauthorised access resulting from a player’s failure to safeguard login details.

3. Verification (KYC)

Norsemania is required under UK anti-money-laundering regulation to verify the identity of its players. Verification documents may include a government-issued photo ID, proof of address dated within the last three months, and proof of payment source for withdrawals above £500. Withdrawals may be delayed or declined pending satisfactory completion of verification. Norsemania may request additional documentation at any time, including after an account has been previously verified, as part of ongoing compliance monitoring.

4. Deposits and payment methods

Deposits are accepted via Visa, Mastercard, PayPal, Trustly, Apple Pay and bank transfer, subject to the minimum and maximum limits published on the homepage Payments & Withdrawals table. Deposited funds must belong to the account holder; third-party deposits are prohibited and will be reversed where identified, with the account subject to review. Norsemania does not charge a fee for deposits; any fee charged by a player’s bank or payment provider is outside Norsemania’s control.

5. Bonuses and promotions

All bonuses are subject to the specific terms published on the Bonuses page at the time the bonus is claimed, including wagering requirements, maximum bet limits while wagering, time limits to clear wagering, and game weighting. Norsemania reserves the right to withdraw or amend a promotion at any time before it is claimed. Bonus abuse, including the use of multiple accounts, shared devices, or exploiting an unintended error in bonus terms, will result in forfeiture of the bonus and any winnings derived from it, and may lead to account closure.

6. Withdrawals

Withdrawal requests are processed to the original deposit method where possible, a standard anti-money-laundering control. Processing times vary by method, as set out in the Payments & Withdrawals table, and are subject to verification being complete. Norsemania reserves the right to split large withdrawals into instalments for operational or regulatory reasons, and to request additional source-of-funds documentation for withdrawals exceeding £1,000 in a single transaction or cumulative weekly total.

7. Responsible gambling

Players may set deposit limits, loss limits, wagering limits and session reminders from account settings at any time; reductions take effect immediately, while increases are subject to a 24-hour cooling-off period before taking effect. Self-exclusion may be requested for a minimum of 6 months and cannot be reversed before the selected period ends. Norsemania participates in the national self-exclusion scheme and will decline registration from any individual listed on it.

8. Fair use and account restrictions

Norsemania reserves the right to limit, suspend or close an account where there is reasonable suspicion of fraud, collusion, use of banned software (including bots or auto-play exploits beyond the standard in-game auto-play feature), or any attempt to manipulate game outcomes. Suspected matched betting or arbitrage activity on the sportsbook may result in reduced stake limits applied to the account at Norsemania’s discretion.

9. Game rules and RNG fairness

Casino games operate using certified random number generators, independently audited as a condition of the operating licence. In the event of a verified technical malfunction affecting a game round, the round will be voided and any stake returned; Norsemania’s published game rules and paytables, available within each game’s information screen, take precedence over any marketing description in the event of a discrepancy.

10. Limitation of liability

To the extent permitted by law, Norsemania’s liability for any claim arising from use of the site is limited to the value of the disputed transaction or account balance in question. Norsemania is not liable for losses arising from internet connectivity issues, third-party payment provider delays, or circumstances outside its reasonable control, including events commonly described as force majeure.

11. Complaints and dispute resolution

Players with an unresolved complaint, following the standard support process described on the About page, may escalate the matter to the independent alternative dispute resolution (ADR) provider named in the licence documentation published in the site footer. This service is free to use and does not require legal representation. Norsemania aims to issue a final response to any written complaint within 8 weeks.

12. Changes to these terms

Norsemania may amend these terms from time to time to reflect regulatory changes, new features, or operational requirements. Material changes affecting existing account holders will be communicated by email or an in-account notice at least 7 days before taking effect, except where a change is required immediately by law or regulator instruction.

13. Governing law

These terms are governed by the laws of England and Wales. Any dispute not resolved through the complaints procedure or ADR service described above is subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact

Questions regarding these terms can be directed to the support team via live chat or the email address published in the site footer. Players seeking help with gambling-related concerns should refer to the Responsible Gaming information in the footer, including GamCare and Gamblers Anonymous UK contact details.

Last updated: 2026-10-12. 18+. Please gamble responsibly.